What makes these moves different
There is no chain and no solicitor, which is good news. But there is also no control over the timetable. A landlord, a letting officer or another household decides when, and tells you — frequently at shorter notice than anybody would choose after a wait that was considerably longer than anybody would choose either.
That combination is what breaks the ordinary removals business model. A firm that only takes confirmed bookings is a firm you cannot use, because by the time your date is confirmed the diary is full.
So we changed the booking, not the moving
We hold provisional dates at no cost, we move them as many times as they need moving, and we cancel without any fuss if the offer falls through. We do not chase people who have not confirmed, because plenty of them are waiting on something they cannot hurry.
And we treat short notice as ordinary rather than as an emergency callout, because on these routes it is ordinary.
Mutual exchanges, specifically
These are the only moves in the trade where both properties are occupied and two families are waiting on each other. They go wrong in exactly one way: two households, two removal firms, and no contact between them.
So we ring the other side’s remover beforehand and agree who loads first and who unloads first. It takes a few minutes and it is the difference between a calm day and both families sitting in full vans outside each other’s homes.
Discretion, which we take seriously
These moves are visible. They happen on estates and in blocks where people know each other, and they sometimes follow something difficult.
We do not explain ourselves to neighbours, we do not put anything on the side of a vehicle, and we do not ask you why you are moving. We need to know which route you are on because it tells us who sets the date. Why you are on it is not our business.
Where we work
Mitcham and CR4 first, and across Merton, Sutton and the Croydon edge. Exchanges and transfers frequently go a long way — a mutual exchange can be to another part of the country entirely — and that is perfectly normal.
Mitcham · Pollards Hill · Eastfields · Figges Marsh · Mitcham Common · Colliers Wood · Morden · St Helier · Rosehill · Norbury · Thornton Heath · Streatham · Tooting · Hackbridge · Beddington
What we are not
Not a national brand with a local number, and not a listings site. Your enquiry comes to us and the person who reads it is the person who plans the job.
We have no awards and no press coverage, and we are not going to invent any.